Overview #
UK CCTV Installations advertises CCTV design, installation and maintenance for homes and businesses, including multi-camera commercial environments. Its website emphasises planning, equipment quality, customer care and broad UK geographic coverage.
Editorial verdict #
UK CCTV Installations demonstrates particularly strong publicly reported customer service and installation quality. Detailed reviews describe prompt quotations, helpful engineers, neat cabling, responsive aftercare and an ability to work around site-specific requirements. The medical-centre recovery case and repeat commercial customers add weight to the evidence of technical problem-solving and longer-term relationships.
Areas still requiring direct validation include professional accreditations, insurance, manufacturer authorisations, service-level commitments and the precise scale of its nationwide installation network.
Company identity #
The company's own Terms of Use identify UKEHUB Ltd trading as UK CCTV Installations. They list 207 Regent Street, London W1B 3HH as the registered office, explicitly noting that the address is for official communication. This should not be interpreted as confirmation of a walk-in showroom.
The website gives mail@ukehub.co.uk for the trading entity. No Companies House registration number has been included here because it has not been verified for this review.
Services #
- Residential CCTV consultation and installation
- Commercial CCTV for shops, restaurants, pubs, clubs and offices
- Multi-camera surveillance installations, including remote viewing
- System troubleshooting, access recovery and reconfiguration, as described in customer accounts
- Support and maintenance for existing installations
- Site-specific planning and camera positioning
Some service examples are evidenced by customer accounts rather than a separately audited service catalogue.
Residential CCTV #
Residential reviewers describe efficient installation scheduling, clear explanations and tidy workmanship. Steve Hare reports that two cameras were installed within a week of booking; Alex describes a five-camera home system and helpful recommendations. Ann Jackson's Trustpilot account describes support with access to a previously installed domestic system.
These accounts suggest attention to usability and customer handover as well as physical installation quality.
Commercial CCTV projects #
The customer evidence extends beyond straightforward home systems. Mat Aket describes a 16-camera installation for a pub in Euston, highlighting competitive pricing, limited disruption and useful mobile access. Jean Serge Adoyi describes a complex CCTV installation for a newly opened Mayfair club. Roselyn Inngern reports cameras installed across two restaurants, with ongoing assistance several years later.
These accounts indicate experience with active business premises where scheduling, discreet installation and system reliability matter.
Bespoke installations and attention to detail #
A consistent theme is adapting the installation to the property. Duke Packaging praises discreet cabling and careful aesthetics; Hazel Howell reports that the team worked around the space to achieve a neat finish. Stuart Inskip describes engineers listening to preferred camera and monitor positions, and checking satisfaction before final payment.
That is positive evidence of practical customisation, although it does not independently prove that every project is engineered entirely from scratch.
Technical problem-solving and aftercare #
A detailed review from Mohammed Khalid describes a medical centre locked out of an existing Hikvision CCTV system. According to the account, the company arranged a same-day engineer visit, restored access, established secure accounts and reconfigured the cameras. Xiran Tang describes repeated visits to resolve shop Wi-Fi issues affecting a new CCTV setup.
These are persuasive examples of customer-reported technical support and follow-through, but the technical work has not been independently inspected by this publication.
Customer service and accessibility #
Customer feedback repeatedly mentions Kevin and members of the installation team for clear communication, patience and professional conduct. The company publishes a national-rate 0345 contact number, website enquiry routes and contact hours of 8am to 10pm every day. A 0345 number is not a freephone number, so it should not be described as freephone access.
Public responses to customer reviews provide additional evidence that the business engages with feedback.
Independent customer reviews #
The following are editorial summaries of named third-party customer reviews visible in screenshots supplied for this assessment. They are not interviews conducted by Security Safety Reviewer, and reviewer identities have not been separately authenticated.
Describes same-day attendance at a medical centre, recovery of a Hikvision CCTV system and patient, knowledgeable technical support.
Reports clear guidance for a first-time CCTV customer and repeat visits to resolve Wi-Fi problems until the system worked correctly.
Describes a 16-camera pub installation, a competitive quote, minimal business disruption and strong picture quality.
Commends communication and professionalism during a complex CCTV installation for a Mayfair club.
Reports installations at two restaurants and continued assistance several years later.
Describes two installations at different premises, attentive engineers and consultation over camera positioning.
Praises a visually discreet installation, tidy cable routing and attention to the appearance of the premises.
Reports that an installation issue was addressed promptly and that the finished work was neat.
Describe professional installation, tidy workmanship, useful demonstrations, prompt service and positive interactions with engineers.
Further third-party feedback is available on Trustpilot. Customer experiences may vary, and a sample of positive reviews should not be treated as a complete audit of all feedback.
Third-party ratings #
Google Business Profile: 4.8/5 from 58 reviews in the user-supplied screenshot dated 17 October 2026. Trustpilot: 4.6/5 from 24 reviews in the research result consulted for this article. Counts and scores may change over time.
Website and transparency assessment #
The website has dedicated CCTV information, geographic service pages, contact information, a clear customer-care proposition and legal terms identifying its trading entity. It advertises nationwide coverage and a substantial engineer network, but the network size is a company claim and has not been independently verified.
The availability of terms, published telephone contact and accessible service information are positive transparency indicators. Detailed independent case studies, formal accreditation documentation and contractual response-time commitments would strengthen verification further.
Contact details #
Business: UK CCTV Installations
Trading entity disclosed: UKEHUB Ltd
Address: 3rd Floor, 207 Regent Street, London W1B 3HH (published correspondence/registered address)
Telephone: 0345 311 9911
Website: www.ukcctvinstallations.co.uk
Published entity email: mail@ukehub.co.uk
Advertised telephone hours: 08:00–22:00, seven days a week.
Security Safety Reviewer award assessment #
The public evidence is favourable for customer communication, customisation, installation workmanship, commercial capability and problem resolution. Nevertheless, an SSR Bronze, Silver or Gold Award requires a separate decision under the published award criteria.
Status: Editorially reviewed; award not assigned. No SSR award ID, company verification code or SSR five-star award rating is associated with this page.
Evidence and limitations #
- Google review evidence was provided as screenshots, not as an authenticated data export.
- Third-party customer reviews describe individual experiences and have not been independently field-verified.
- Trustpilot ratings and review counts are dynamic; one publicly accessible result contained a different review count from another snapshot.
- The company's claims about nationwide teams, qualifications and quality standards have not been independently audited.
- No claim is made that the review site performed a site visit, equipment test, accreditation check or contractual audit.
Sources and further reading #
- UK CCTV Installations — official website
- Company Terms of Use — trading entity and contact information
- Trustpilot — UK CCTV Installations customer feedback
- Yell business listing — address, telephone and hours
- Ten Google review/business-profile screenshots supplied for editorial research on 17 October 2026.
Article prepared 17 October 2026. For corrections, contact Security Safety Reviewer through its official website.