Welcome to Security Safety Reviewer

Recognising security companies that go further.

Real customer experiences. Thoughtful security company reviews. And an awards programme celebrating the businesses that put service, expertise and their customers first.

Experience-led reviewsWhat we observed, what impressed us and why
Clear award standardsRecognition based on published criteria
Customer service firstPutting accessibility, care and quality in focus
Security Safety Reviewer Awards

Three levels of recognition. One focus: the customer.

Our Bronze, Silver and Gold awards recognise different standards of security service, from reliable fundamentals to exceptional, fully bespoke customer care. Awards are assessed against our published criteria, not automatically granted on application.

Bronze

The essential foundations of a dependable security service.

  • Installs and supports security equipment competently
  • Answers enquiries and remains contactable
  • Provides reasonable customer care and follow-through

Silver

Strong customer service that goes beyond the basics.

  • Responds promptly and professionally
  • Listens carefully to customer needs
  • Takes extra steps to keep customers informed and supported
Our highest standard

Gold

Exceptional, truly tailored service built around the customer.

  • Bespoke solutions and collaborative contract arrangements
  • Accessible freephone, email and website contact options
  • Professional, easy-to-use and discoverable website
  • Clear service information, relevant case studies and authentic project imagery where possible
  • Transparent recommendations and outstanding customer involvement
About us

Helping people make better-informed security decisions.

Security Safety Reviewer.co.uk is a security company review and recognition website. We share our experiences with security providers, explaining what the process was like, how companies approached our requirements and where they delivered particularly good service.

We also recognise businesses through our Bronze, Silver and Gold awards, looking at practical customer service standards, accessibility, professionalism and the care taken to provide the right solution.

Our aim is simple: help customers know what to look for, and encourage security companies to set a higher standard.

Does your security company go above and beyond?

Explore our award standards and see how your business could be considered for Bronze, Silver or Gold recognition.

Start an Award Application →